Northwind Wiki
Welcome to the internal wiki of Northwind Consulting. This is where we write down how we work: the practical, day-to-day guidance that sits alongside the formal policies and standard operating procedures (SOPs). When a wiki page and a policy disagree, the policy wins, and you should tell the page owner so the page can be fixed.
Start here
- New to the company? Read New hire onboarding and Who to ask.
- Need something from IT? See Request access, Connect to the VPN or Report an incident.
- Travelling or buying something? See Submit expenses and Raise a purchase request.
- Working on a customer project? See How we run projects and the customer pages.
- Quick answers are collected in the FAQ.
Sections
| Section | What you will find |
|---|---|
| Company | About Northwind, offices, organization overview, glossary, holidays |
| People | Onboarding, benefits, leave and remote work, career levels, performance reviews, learning, gifts and conflicts, working hours |
| Engineering practices | Code review, branching, release process, definition of done, coding standards, estimation |
| Delivery | Running projects, status reporting, SOW process, acceptance, change requests, escalation, risk register, retrospectives, handover to support |
| Sales | Qualify a lead, proposal process, pricing guidelines, renewals playbook, RFP responses |
| IT how-tos | VPN, passwords and MFA, access, incidents, laptop setup, lost or stolen device, backups, new software, patching |
| Finance how-tos | Expenses, purchase requests, business travel, invoicing, approval limits |
| Legal how-tos | Who can sign a contract, NDA process, records retention |
| Customers | Acme Corp, Globex Logistics, Initech Retail, Vandelay Imports, Stellar Health, Orion Energy |
How policy references work
Formal documents have IDs such as POL-HR-001 (leave), POL-FIN-002 (travel and expense), POL-IT-003 (passwords and access) and SOP-001 (incident response). Wiki pages mention these IDs in plain text so you can search for the full document in the Document Library. Policy documents are versioned; always use the highest version number.
Editing this wiki
Every page ends with an owner and a last-updated date. If you spot something out of date, message the owner or raise it in the #wiki channel. Page owners review their pages at least once a year.
Owner: Sofia Lindqvist - Last updated: 2026-09-14